Triage Report

What is a Triage Report?

A Triage Report is an initial expert assessment designed to identify key housing disrepair issues before proceeding with a full inspection. At CM Housing, our triage reports offer a clear, quick, and reliable overview of the property’s condition, helping legal professionals make informed decisions early in the claim process.

This report highlights visible and significant defects such as damp, mould, heating failures, ventilation issues, structural concerns, plumbing faults, and other relevant disrepair indicators.
It allows solicitors to evaluate whether a detailed inspection is required and supports early-stage case assessment, evidence gathering, and decision-making.

All triage reports are completed by trained inspectors using structured assessment criteria to ensure accuracy, consistency, and legal relevance.

Who Needs a Triage Report?

A Triage Report is essential for professionals who require an early understanding of a property’s condition before committing to a full expert survey. You will need a Triage Report if you are:

  • Solicitors handling housing disrepair cases

  • Claim handlers assessing claim validity

  • Housing associations reviewing tenant complaints

  • Local authorities evaluating disrepair responsibilities

  • Property managers needing early issue identification

  • Surveyors preparing for a detailed inspection

  • Legal teams requiring evidence for claim initiation

A Triage Report provides a fast, cost-effective way to determine the severity of disrepair and supports early-stage legal decision-making.

Benefits

01

Early Issue Identification

Provides a clear overview of major disrepair concerns to guide next steps.

02

Cost-Effective Initial Assessment

Helps avoid unnecessary full inspections when not required.

03

Faster Case Progression

Quick turnaround supports timely decision-making for legal teams.

04

Professional & Structured Reporting

Every report follows a consistent, legally aligned assessment format.

05

Ideal for Claim Validation

Helps determine whether a claim is viable before committing resources.

How Our Process Works?

Our simple, step-by-step process ensures fast, accurate, and legally compliant property assessments.

01

Book Your Inspection

02

On-Site Assessment

03

Analysis & Report Compilation

04

Delivery of Report

Request a Triage Report Today

Get a fast, reliable, and professionally documented initial assessment to support your housing disrepair case.

Frequently Asked Questions (FAQs)

A Triage Report is an initial expert assessment that identifies key housing disrepair issues before a full inspection, helping legal professionals decide the next steps.

 

 

Solicitors, claimants, housing associations, local authorities, and surveyors can all request a Triage Report to assess potential housing disrepair cases.

 

Most Triage Reports are completed within 2–5 business days, depending on property size and location.

 

It highlights visible defects such as damp, mould, structural problems, heating or plumbing issues, and any other significant housing disrepair.

 

Yes. All Triage Reports are prepared by trained RICS-qualified surveyors and are structured to support housing disrepair claims.

 

No. A Triage Report is an initial assessment. If significant issues are found, a full inspection or Single/Joint Inspection Report is recommended.